Shipping policy
IllumniWave Shipping Policy
At IllumniWave, we are committed to delivering your orders quickly and securely. Please review our shipping policy below:
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Times & Rates
- Standard Shipping: Estimated delivery within 7-14 business days.
- Expedited Shipping: Available for select locations with faster delivery times.
- Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
- We ship worldwide! Delivery times may vary depending on the destination and customs processing.
- Customers are responsible for any applicable customs duties or taxes.
Order Tracking
- Once shipped, you can track your order using the tracking link provided in your confirmation email.
- If you experience any issues with tracking, feel free to contact our support team.
Lost or Delayed Packages
- If your package is delayed beyond the estimated delivery time, please allow a few extra days, as carriers may experience occasional delays.
- If your order appears lost, contact us at [your support email] for assistance.
Address Accuracy
- Please ensure your shipping address is correct at checkout. IllumniWave is not responsible for orders shipped to incorrect addresses provided by the customer.
For any shipping-related inquiries, please reach out to us at [your contact email]. We’re happy to help!
Thank you for shopping with IllumniWave!